You can email us at: hallo@goodevas.de or call us on +49 592 197 84982. You can also message us via chat on the website.

Returns are accepted within 30 days if:
• The item is unused
• The packaging is intact
• Return shipping is paid by the customer

Changed your mind or no longer need the item?
We understand plans can change. You may return the product within 14 days; however, the return shipping cost (label) will be deducted from your refund.

Missed a promo code after purchase?Discounts are valid only during checkout. If you missed applying one, we’ll gladly provide apersonal discount codefor your next order — but we cannot retroactively refund the current one.

Received a defective item?We’ll always offer compensation or a partial refund. If you prefer to return the item completely, we’ll provide a return label or guide you through the return process.

Please feel free to reach out at hallo@goodevas.de — our support team will be happy to assist you!

You can subscribe to our newsletter while placing the order. Select 'Email me with news and offers' under the email section.

Discounts and promo codes are valid only during the checkout process. Once an order has been paid, a discount cannot be applied retroactively.

However, we always appreciate your trust — so if you didn’t get a chance to use your promo code, just reach out to us, and we’ll be happy to offer you a personal discount code for your next purchase. 🧡

We have a few official sales channel:

Official web store: goodevas.com

German webshop: goodevas.de

Etsy store: etsy.com/shop/GoodevasKids

Amazon store: www.amazon.com/stores/GOODEVASLLC/Homepage/page/1E61BB2D-9F11-4E8D-B969-5C5DF49FE371

Walmart store: www.walmart.com/c/brand/goodevas

Add items you want to buy to the cart clicking the “add to cart” button. Then find a check out page on the right top of the page. Choose the payment option, fill in the details. Select the shipping service and pay for the order.

Customs fees and additional import duties are included in the prices for next countries:
European Union members.

1. Place the items you want to buy in your shopping cart.

2. While proceeding to the checkout, enter the Promo Code in the field provided.

All information about the shipping is available from the link: https://goodevas.de/pages/versandinformationen

To initiate a return, you can contact us at hallo@goodevas.de. According to our shop's policies, returning items incur no shipping costs.

Yes. We don’t receive any information about your credit/debit card.

All information about the shipping costs is available from the link: https://goodevas.de/pages/versandinformationen

We have warehouses in Germany to ensure the fastest possible delivery to our customers.

Yes, we offer free shipping to the USA, the UK and other European countries. If the delivery location is outside countries such as Germany, Austria or Switzerland, you should place your order on the Goodevas.com website. On average, delivery takes 2 to 7 business days (worldwide). And 1-3 days within Germany, Austria, Switzerland.

Yes. All our products have CE and CPC certificates.

Goodevas is a Ukrainian company, and all our products are produced in Ukraine.

The gym sets from Goodevas are suitable for kids aged from 6 months to 7 years old.

The Goodevas playhouses are suitable for kids aged 1 to 7 years old.

The assembly instructions are included in the package. You can find the video tutorials on how to assemble our products on this page: https://goodevas.de/pages/montageanleitung

We recommend covering the toys with a blanket when they aren’t in use. The products have to be protected from humidity and exposure to heat.

Please, contact us at hallo@goodevas.de and we will gladly send you the new details.

Our products are covered with linen oil, which allows you to use Goodevas toys outside. If you would like to use it outdoors, please be aware of weather conditions like sun, rain, and others that can make usage time shorter, so it is only up to where you would like to use your product.