You can email us at: hallo@goodevas.de or call us on +49 592 197 84982. You can also message us via chat on the website.

Please, email us at hallo@goodevas.de and describe your problem. Our customer support will contact you to resolve the issue within a few hours.

You can subscribe to our newsletter while placing the order. Select 'Email me with news and offers' under the email section.

We have a few official sales channel:

Official web store: goodevas.com

German webshop: goodevas.de

Etsy store: etsy.com/shop/GoodevasKids

Amazon store: www.amazon.com/stores/GOODEVASLLC/Homepage/page/1E61BB2D-9F11-4E8D-B969-5C5DF49FE371

Walmart store: www.walmart.com/c/brand/goodevas

Add items you want to buy to the cart clicking the “add to cart” button. Then find a check out page on the right top of the page. Choose the payment option, fill in the details. Select the shipping service and pay for the order.

Customs fees and additional import duties are included in the prices for next countries:
European Union members.

1. Place the items you want to buy in your shopping cart.

2. While proceeding to the checkout, enter the Promo Code in the field provided.

All information about the shipping is available from the link: https://goodevas.de/pages/versandinformationen

To initiate a return, you can contact us at hallo@goodevas.de. According to our shop's policies, returning items incur no shipping costs.

Yes. We don’t receive any information about your credit/debit card.

All information about the shipping costs is available from the link: https://goodevas.de/pages/versandinformationen

We have warehouses in Germany to ensure the fastest possible delivery to our customers.

Yes, we offer free shipping to the USA, the UK and other European countries. If the delivery location is outside countries such as Germany, Austria or Switzerland, you should place your order on the Goodevas.com website. On average, delivery takes 2 to 7 business days (worldwide). And 1-3 days within Germany, Austria, Switzerland.

Yes. All our products have CE and CPC certificates.

Goodevas is a Ukrainian company, and all our products are produced in Ukraine.

The gym sets from Goodevas are suitable for kids aged from 6 months to 7 years old.

The Goodevas playhouses are suitable for kids aged 1 to 7 years old.

The assembly instructions are included in the package. You can find the video tutorials on how to assemble our products on this page: https://goodevas.de/pages/montageanleitung

We recommend covering the toys with a blanket when they aren’t in use. The products have to be protected from humidity and exposure to heat.

Please, contact us at hallo@goodevas.de and we will gladly send you the new details.

Our products are covered with linen oil, which allows you to use Goodevas toys outside. If you would like to use it outdoors, please be aware of weather conditions like sun, rain, and others that can make usage time shorter, so it is only up to where you would like to use your product.